When NZ Post added their Rural Delivery surcharge, we removed the option of ParcelPost deliveries to rural areas because the cost of the surcharge was outrageous, and we never thought anybody would ever want to pay that much extra for a parcel.
It turns out we were wrong. And for that, we apologise whole-heartedly to all of our RD customers!
So we have added an option at checkout to indicate that your address is a Rural Delivery address. It is located just below where you enter your billing/shipping address. Just tick the box, and the surcharge will be added to your order.
If you haven’t ticked that box, and you have selected ParcelPost or ParcelPost Tracked as your shipping option when you pay for your order, shipping of your order could be delayed.
And just a reminder, standard letters don’t incur a surcharge for Rural Deliveries.