Earbuds NZ is pleased to announce we now provide the option of ParcelPost Tracked. This is a great option for people who just want peace of mind.
Our standard policy has been to only charge you, the customer, what postage actually costs.
However, as ParcelPost Tracked actually requires visiting an NZ Post branch, we feel it is necessary to include an additional 50 cents surcharge for the additional effort required to send your package.
This postage method will also be required for sending replacement orders to people who have reported their first order as lost. This ensures the replacement order gets where it’s intended.
If you have any feedback, I’d love to hear it!
UPDATE: I have recently been made aware of the ParcelPost Tracked Upgrade tickets that can be purchased from the Post Office. This is a stand-alone sticker with a tracking code that can be added to ParcelPost parcels. This saves a trip to the Post Office, and means the 50 cent surcharge is no longer required! Saves us hassle, and saves you money… now that’s what I call Win-Win!